Refund Policy


Xandre Skincare is an all natural and organic skincare brand, because of the nature of our products please contact us immediately if you have any issues with an item you ordered. Customer satisfaction is most important to us and we will do what we can to ensure we meet your expectations. 

We offer full refunds on products within 30 days of purchase to the original form of purchase or store credit. 

At this time we are not able to refund shipping costs.

In situations of lost/stolen packages, we will not be able to refund but please contact us for alternate options.

If you have other concerns, please contact us at or through submitting a ticket here